Product Description
“Info on Demand” Delivery – Real-time, Immediate Response!
Keyword-Based Auto Reply App is a simple, yet effective SMS Marketing Automation Tool for small Businesses and Self-Employed.
Customers – request service / product information / availability / location etc
You – send instant, automated messages to customers / potential clients after they’ve texted a specific keyword to your phone number + capture mobile numbers for further communication and marketing
Keyword based Auto Reply App is very flexible and have a wide variety of possible options for delivering instant information.
Reply with deals, price list, link to video, info links, location, etc. according to your marketing strategy (50 Possible Uses of Auto Reply Text Marketing)
App’s Value Proposition – 4 Key Components
Business Marketing Auto Reply App offer a range of features that help reach and engage your target audience effectively.
1. Sales, Marketing, and Support Integration: A holistic solution for businesses – encompassing Sales, Marketing, And Support functionalities. This integration leading to improved customer experiences and BETTER OVERALL BUSINESS PERFORMANCE
2. Right Time and Right Place: Our app recognizes the significance of timing and context in engaging with customers. By providing information to your audience at the right time and place, when their need it, businesses can HIGHER RESPONSE RATES AND CONVERSIONS.
3. Audience Engagement: Our app’s main goal is to help businesses reach and engage their audience. This is crucial in today’s competitive landscape where businesses need to establish meaningful connections with their customers to DRIVE CONVERSIONS and SALES
4. Comprehensive Solution: The fact that our app serves as a complete platform suggests that it addresses various aspects of customer interaction.This helps your businesses streamline operations and create a CONSISTENT BRAND EXPERIENCE
Main Contributions of Keyword-Based Text Marketing Autoresponder
*Improved Customer Engagement * Increased Sales * Streamlined Communication*
IMPROVED CUSTOMER ENGAGEMENT:
Interactive Communication: Customers can initiate conversations by sending specific keywords, which triggers automated responses. This interactive approach encourages customers to actively participate in the communication process.
Instant Responses: Autoresponders provide instant replies, meeting customers’ expectations for quick and efficient communication. This immediacy keeps customers engaged and prevents them from losing interest while waiting for a response.
Consistent Availability: Autoresponders are available 24/7, ensuring that customers can engage with your brand whenever it’s convenient for them.
INCREASED SALES:
Timely Information: Autoresponders can provide product details, pricing, and promotions immediately upon customer inquiry and lead to more sales.
Guided Selling: By using specific keywords, customers can request information about different product features or use cases. The autoresponder can guide them through the benefits of your offerings, effectively assisting in the sales process.
Call to Action (CTA): Autoresponders can include CTAs in their responses, such as links to product pages or checkout options.
STREAMLINED COMMUNICATION:
Automation: By automating responses to common inquiries, you reduce the need for manual intervention in routine communication.
Consistency: Autoresponders deliver consistent and accurate information every time. This eliminates the potential for human error in conveying details about products, services, or promotions.
Reduced Wait Times: Customers don’t have to wait for a human agent to respond
Segmentation: You can set up different keywords for different topics, allowing customers to choose the information they’re interested in.
In essence, a keyword-based text marketing autoresponder creates a dynamic and efficient communication channel that engages customers, guides them towards purchasing decisions, and ensures a consistent and timely flow of information.
Challenges SMS Marketing Auto Reply Can Effectively Address
Implementing a trigger-based Auto Reply can be a game-changer for your Business.
1.Targeted Messaging and Increased Sales: By using keyword-based triggers, our app can send targeted messages to customers when they’re actively seeking information. This instant response can guide customers through their decision-making process, leading to higher chances of conversion and increased sales.
2. Lead Inquiries during Busy Hours: When you is busy handling other inquiries, leads and potential customers might not get immediate attention. An auto reply app can acknowledge their inquiry instantly, ensuring that they feel heard and valued even during peak times.
3. After Working Hours, Weekends, and Holidays: Customers often have questions outside of regular working hours, including weekends and holidays. With an auto reply app, you can provide instant responses at any time, ensuring that customers don’t have to wait until the next business day for assistance.
4. 24/7 Availability: Our app’s ability to respond at any time of day ensures that customers can engage with your business when it’s convenient for them. This round-the-clock availability enhances customer experience.
5. Repetitive Customer Questions: Many customer inquiries tend to be repetitive and can be efficiently handled using an auto reply system. Our app can instantly respond to common queries, providing customers with quick answers and reducing the workload on you.
By addressing the challenges of repetitive inquiries and providing timely responses, our app can help businesses provide exceptional service and stand out in a competitive market.
6. Improved Customer Relationship Management: Auto reply app can contribute to better customer relationship management by delivering timely responses, enhancing customer satisfaction, and fostering a positive perception of your brand.
7. Time and Resource Efficiency: Automated responses free up your time to handle more complex inquiries that require human intervention. This improves efficiency and allows your team to focus on providing high-quality assistance when needed.
8. Consistency and Accuracy: Auto replies ensure that customers receive consistent and accurate information every time they make an inquiry. This helps in building trust and credibility with your audience.
9. Positive User Experience: Instant responses to customer inquiries contribute to a positive user experience, making customers more likely to engage with your business and recommend your services to others.
Incorporating a Keyword-based Auto Reply App can significantly enhance customer support, streamline communication, and lead to increased sales and revenue.
What SMS Marketing Autoresponder Can Send for You
Here are just a few samples:
- Info – product / service information
- Open Hours / Directions: – users text to get directions / open hours to your business
- Schedule URL – link to calendar to schedule an appointment
Website Link, Download Link, Schedule Link or any other URL, put your business information in the customer’s pocket for future reference - Property details for Real Estate Marketing
- Car Info Requests – for a car dealership or vehicle local distribution – auto reply 24/7
- Daily Specials – offer deals or daily specials
- Discounts – customers text to get discount on products or services
Who Uses Keyword based SMS Marketing Autoresponders?
Both businesses and Self-Employed use Pull Text Message Marketing – means User-Initiated Communication. You, first reply to users request and then continue permitted communication.
The possibilities are literally endless
- Property Managers
- Real Estate Agent
- Gyms & Health Clubs
- SPA
- Skin Clinics and Beauty Salons
- Wellness Services,
- Health Medical Services
- Schools, Universities
- Online Courses
- Digital Products
- Nonprofit organizations
- Local community’s centers
- YouTube Channels
- Local Television
- Radio stations
- and more
Benefits of Keyword-Based Auto Reply App
1. High Open Rates: Text messages have higher open rates compared to other marketing channels. Especially when users have requested the information themselves.
2. High Response Rates: Due to the personal and direct nature of text messages, response rates quite high.
3. High Conversion Rates: With the increased open and response rates, the potential for higher conversion rates also rises. When customers engage with your messages, they are more likely to take the desired actions, such as making a purchase or signing up for a service.
4. Auto Responds to Inquiries 24/7: Keyword-based autoresponders can instantly reply to customer inquiries at any time of day. This improves customer experience by providing immediate assistance and information, even outside of regular business hours.
5. Increase Sales: By providing timely and relevant information about your products or services through automated responses, you can effectively guide potential customers through the purchasing process, leading to increased sales.
6. Engage Customers: Interactive keyword-based responses allow customers to actively engage with your brand. This engagement can lead to a stronger connection and brand loyalty as customers feel heard and valued.
7. Improve Customer Service: Autoresponders can answer frequently asked questions and provide information quickly, reducing the need for customers to wait for human assistance. This improves customer satisfaction and frees up your support team to focus on issues that are more complex.
8. Improve Productivity: Automating responses to common queries and tasks reduces the workload on your staff.
9. Boost Awareness: By sending targeted messages based on customer interactions, you can keep your audience informed about new products, promotions, or updates, thereby increasing awareness of your offerings.
10. Cost-Effective and Affordable: Implementing a text-based autoresponder is often more cost-effective than traditional marketing methods. It requires minimal resources and can yield substantial returns on investment.
11. Time Efficient: Once set up, a keyword-based autoresponder operates 24/7 without requiring constant human monitoring. This saves time for both your team and your customers.
Multi-Channel Experience
Provide the multi-channel experience to your customers = marketing, selling, and serving customers on all channels to create an integrated customer experience no matter where a customer reaches out.
Reply to: SMS, Facebook, WhatsApp, Telegram, Instagram, Viber, Line +7 more channels. Build a consistent messaging across each of these channels.
The experience will be the same for users regardless of the platform they choose to message you in order to get information.
No matter where user will send you a keyword they will instantly receive, requested information and it will be the same information across all channels
In a multi-channel environment, the user has access to a variety of communication options and can move between them seamlessly.
Text Marketing Examples – SMS Marketing Best Practices
Text Gym to get a list of fitness classes
Text Yoga to get a schedule
Text Pizza to get 20% off, on your next order
Text Property ID to get info from real estate agent
Text Message sent through SMS Marketing Autoresponder app goes viral since people forward them to their friends and family
Where to promote your keywords so that people can text you:
- Within Auto Reply messages to missed calls and Incoming Texts
- Email Signature
- Your website or Blog
- Social media – Facebook, Twitter, Instagram, etc
- Email newsletters
- Business Cards
- Flyer distribution
- Leaflet maildrop
- Billboard advertising
- Window Stickers
Why use SMS Keyword Autoresponder is a MUST in 2024
Mobile-Friendly Business is a Necessity
These days, almost everyone who will potentially “shop at your store” will have a mobile device, and for most of them, it is the only way to communicate.
Customers want information faster, and even navigating to your website and finding out the information they need, might not be fast enough for them, no matter how easy you make it to find.
INFORMATION INSTANTLY AND ON DEMAND
That’s exactly what the Text Marketing Autoresponder does and it is The Only Android App that does it.
Show your customers you are value their time!
How to Configure Keyword based SMS Marketing AutoResponder
Add/Edit Auto Reply
- To create a new Auto Reply, tap the “+” icon and give it a name. Enter your auto reply message.
- Add keyword to reply to
- Choose your auto reply channel: SMS , WhatsApp, Facebook, Telegram, Viber, Signal, Instagram, LinkedIn, Skype , Google Chat, Line, Google Voice
- Tap the “Save” button.
Setting a Schedule for SMS Auto Reply
- Choose an appropriate Auto Reply from the dropdown list at the top of the screen.
- You can also manually trigger auto replies without specifying a schedule.
- You can schedule auto replies based on:
- Time: Specify when you need the auto reply for today.
- Time + Weekdays: Set a specific time period for workdays or weekends.
- Time + Date: Use this for vacations, holidays, etc.
Activating Auto Reply
Activate / Run Auto Reply: Activating your auto reply to run immediately puts it in “active mode,”
Use Effective Bundle of SMS Auto Reply for Missed Calls App and Keyword-Based SMS Marketing Autoresponder
Combining a regular SMS Auto Reply app with a SMS Marketing Autoresponder can dramatically improve your company’s communication.
Reply to MISSED CALLS and INCOMING SMS and place at the end of your standard “not available” message, a list of keywords users can send you and get auto reply with requested info
AN EXAMPLE
Hi, unfortunately, our offices are currently closed, but we will contact you when we return. Our hours of operation are Monday through Saturday, 8 am to 9 pm. Meanwhile please send:
#list – to get a list of our services
#map – to get our location
#product – to get a list of products
#video – to get a video of….
Engage with your audience in a highly efficient manner.
SMS autoresponder is a tool that automatically reply to text messages from customers based on specific keywords / triggers.
1. Specify Keyword Triggers
Define specific keywords that, when sent by a customer, trigger an automatic response. So customers can easily access information or services by texting a keyword, making it a convenient and user-friendly approach.
2. Instant Information Setup and Implementation
Setting up keyword-triggered autoresponders is incredibly fast and straightforward. Create and customize auto responses within a matter of minutes.
3. Auto Reply Campaigns are Fully Automated
Auto reply SMS Campaigns is the process of sending automatic responses to incoming text messages, when a customer sends a keyword or initiates a conversation. There’s no need for manual intervention. It frees up business resources for other tasks.
4. Text Back the Information That Users Have Requested
Autoresponders deliver the specific information that users request, so they receive relevant and personalized responses, enhancing their experience with the business.
5. 98% of SMS Are Opened vs. 22% of Emails
Since Users Have Requested the information, SMS messages have an open rate, with 98% of them being read by recipients. This high read rate makes SMS marketing a reliable way to ensure your message gets in front of your audience.
Text marketing autoresponder offers businesses a powerful and efficient way to engage with customers.
Overall, Business Marketing Auto Reply App is a valuable tool for businesses looking to optimize their customer engagement strategies and improve overall operational efficiency.
